DELIVERY & RETURNS
<Important Notice>
We kindly accept returns within 7 days of product receipt. However, please note that purchases made outside of this website fall beyond our scope of assistance. For inquiries concerning such purchases, we recommend reaching out to the store of origin for further guidance.
Upon receiving your product, we strongly advise conducting a thorough inspection. Should any initial defects be detected, please promptly inform us via email so we can facilitate a replacement. It's important to note that replacement shipments will be dispatched upon the return of the original item to our facility, with shipping costs covered by the recipient.
Your understanding in this matter is greatly appreciated.
Furthermore, please be advised that modifications or cancellations to orders are not
feasible from 30 minutes after order confirmation until the items have been delivered, owing to system constraints. Your cooperation and understanding regarding this policy are highly appreciated.
<SHIPPING CARRIER>
We ship our products via Amazon Logistics. Our delivery rules comply with Amazon's terms and conditions. We appreciate your understanding and cooperation.
IMPORTANT NOTICE
We have seen an increase in counterfeit products from unofficial sites. Please use LOVE CHROME's official site or authorized dealers when purchasing our products.
Beware of scam sites falsely using our name as we are not affiliated with them.
LOVECHROME combs are fragile, like ceramics, and can break if dropped. No returns are accepted after purchase unless the product arrives damaged.
Thank you for understanding.