CAUTION/FAQ
<CAUTION>
Due to its special coating, the comb is sensitive to shocks and may be damaged from the impact of dropping it.
<PRECAUTIONS>
Keep out of reach of children. Please avoid any long-term exposure of the comb to hot air from hairdryers, as well as the direct application of hairstyling products onto the comb. Doing so may result in deformation or discoloration of the comb. Please discontinue use if your scalp experiences any issues or if the comb is damaged. Clean your comb by washing with a neutral detergent dissolved in lukewarm water and let it dry it in a dark, cool place.
<PACKAGING/GIFT WRAPPING>
Our products arrive in their original packaging. Gift wrapping is currently unavailable.
<SHIPPING CARRIER>
We ship our products via Amazon Logistics. Our delivery rules comply with Amazon's terms and conditions. We appreciate your understanding and cooperation.
ABOUT THE PRODUCTS
It is a hair comb to maintain your beautiful hair. We added the latest “special surface
processing” to “the idea of protecting hair”, which was handed down from Japan’s ancient beauty hair tool “Wagushi”. We significantly reduce the amount of “surface friction”, which was hard to reduce with the past materials. It can absorb and spread the static electricity in your hair and approach to your hair’s natural shine.
We use special coating that has lubricity on the surface and make the comb nano level smooth so that it can significantly reduce the friction and fix your hair gently.
LOVECHROME was made as a professional comb for hairdressers. Therefore, it is developed aiming for a hair comb that is light and easy to handle as much as possible by reducing decorations.
Even though the comb has the same shape, how it touches your hair differs depending on
the color. K24GP series uses pure gold coating (24K Gold) which is a flexible and
significantly antibacterial gold, and it is the superlative series with the softest touch. The PG
series is the high-class series using carefully selected rare materials and high technology.
The B3 series is the professional exclusive series to achieve both durability and flexibility. In-bath series is significantly antibacterial, and its surface is special processed for wet hair so that you can use it in the bath.
We do not sell or provide the attached case alone. We will appreciate your understanding.
Our combs are crafted with a special grade of plating (Recycled Material Plating / RP)
applied to special ABS, ensuring durability.The product's heat resistance ranges from -20°C to 70°C. It is not suitable for use with high-heat devices such as hair irons.
HOW TO USE
Start by gently combing the ends inward from the inside, focusing on approximately 10cm. Proceed to comb through the entire hair from the roots after tidying the ends..
Utilize the back of the comb to gently stimulate the crown, back of the head, and hairline. For facial application, start from the chin, moving upwards to the cheeks, and use for massaging the temples.
Yes, the comb is suitable for use on both dry and wet hair. However, we recommend drying
the comb after use, except for the In-bath comb.
Yes, we have conducted duration tests with various general styling products, confirming that regular use is feasible. However, we advise against using strong acidic products, such as hair dye for grey hair, in combination with the comb.
To clean your comb, we recommend gently washing it with a soft sponge or soft tip
toothbrush using a neutral detergent, then drying it in a shaded area. However, if dirt
persists even after washing, there may be microscopic cracks on the surface resulting from impacts like dropping, which may not be visible to the naked eye. In such instances, it is advisable to discontinue use of the comb.
Instructions for attaching a spare blade are provided within the case. Please refer to the enclosed instructions for guidance.
ABOUT YOUR ORDER
We do not offer gift wrapping services, but LOVECHROME's packaging is designed with Japanese gift wrapping in mind, making it suitable for gifting straight out of the box.
*Please note that this does not apply to all products, such as those that come in zip cases.
You have the option to change or cancel your order within 30 minutes of placing it. If you encounter difficulties selecting your desired delivery date/time, please cancel your order once and refer to the "Procedure for designated date delivery."
ABOUT SHIPPING
We send an email to each customer once the order or shipping process is completed.
Please be aware that due to the features of email software, our messages might be diverted to your spam folder or affected by domain-specific receiving settings. Kindly check your "Spam Folder" or adjust your receiving settings accordingly.
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MONSARRAT SALON: 3045 Monsarrat Avenue, Ste. 3, Honolulu, Hawaii 96815