Your order will be shipped within 1-3 business days after order completion. *Please note that we are closed on weekends and holidays. For shipping dates and tracking numbers, we would appreciate if you could check your My Page or the shipping confirmation email. Delivery will be handled by Amazon Logistics. If the relevant field is blank, the item has not yet been shipped, so we would appreciate your patience until shipping.

We request that each customer limit their purchase to a maximum of 2 items per product.

We cannot accept order cancellations, product changes, or registration information changes after order completion. We appreciate your understanding.

After completing your order, we send an order confirmation email to all customers. Due to email software functionality, there is a possibility that the email may be classified as spam. Please check your 'spam folder' or your device's 'domain-specific reception settings.' Depending on your device or delivery environment, you may not be able to receive emails. If you cannot confirm receipt, we kindly ask that you check your My Page or contact us through our inquiry form.

For orders under US$50 at this store, a shipping fee of US$6.90 or more will apply. For orders of US$50 or more, we will deliver your items with free shipping.

If there are errors in your registered address, your item may be stored at the delivery company's office or may have been returned to us. If the product is returned due to customer input errors, the shipping fee for redelivery will be at the customer's expense. We appreciate your understanding.

It is a hair comb to maintain your beautiful hair. We added the latest 'special surface processing' to 'the idea of protecting hair', which was handed down from Japan’s ancient beauty hair tool 'Wagushi'. We significantly reduce the amount of 'surface friction', which was hard to reduce with the past materials. It can absorb and spread the static electricity in your hair and approach to your hair’s natural shine.

LOVECHROME was made as a professional comb for hairdressers. Therefore, it is developed aiming for a hair comb that is light and easy to handle as much as possible by reducing decorations.

Even though the comb has the same shape, how it touches your hair differs depending on the color.
K24GP series uses pure gold coating (24K Gold) which is a flexible and
significantly antibacterial gold, and it is the superlative series with the softest touch. The PG series is the high-class series using carefully selected rare materials and high technology.
The B3 series is the professional exclusive series to achieve both durability and flexibility.
IN BATH series is significantly antibacterial, and its surface is special processed for wet hair so that you can use it in the bath.

They differ in size, shape, and blade spacing, allowing you to choose based on your hair type and intended use. *There is no difference in effectiveness between each series or shape.

We do not sell or provide the attached case alone. We will appreciate your understanding.

Yes, all combs can be used on dry hair and of course on wet hair as well. For combs other than bath combs, we recommend wiping off any moisture after use and storing them in a low-humidity environment.

Yes, we have conducted duration tests with various general styling products, confirming that regular use is feasible. However, we advise against using strong acidic products, such as hair dye for grey hair, in combination with the comb.

To clean your comb, we recommend gently washing it with a soft sponge or soft tip toothbrush using a neutral detergent, then drying it in a shaded area. However, if dirt persists even after washing, there may be microscopic cracks on the surface resulting from impacts like dropping, which may not be visible to the naked eye. In such instances, it is advisable to discontinue use of the comb.

Start combing gently from about 5 centimeters (2 inches) from the ends of your hair, gradually working your way closer to the roots. This method is effective in bringing out your hair's natural shine.

Utilize the back of the comb to gently stimulate the crown, back of the head, and hairline. For facial application, start from the chin, moving upwards to the cheeks, and use for massaging the temples.

While we have applied a coating to prevent metal allergies, please refrain from using if you have experienced allergic reactions to precious metals. If you have experienced allergic reactions to metals other than precious metals, please consult your doctor regarding usage. If your doctor approves use, please test on an inconspicuous area first and only use after confirming there are no adverse reactions.

If you cancel your order after it has been completed, your credit card will still be charged once, and the refund process will take place within '1-2 weeks' afterward. (The process for the credit card company to complete the refund to your bank account typically takes about 1-2 weeks.)

We do not accept product returns or exchanges due to customer circumstances.
Product exchanges will only be offered for defective items identified within 7 days after receiving the product. For exchanges due to defects, we will verify your purchase and process the exchange after receiving the returned product. Please contact us in advance using our inquiry form.
*Please note that we cannot process exchanges if the original product cannot be confirmed due to loss, disposal, etc. We appreciate your understanding.

Products will be shipped via 'Amazon Logistics.' For inquiries about shipped products, please contact Amazon Logistics or the carriers designated by Amazon Logistics. *Regarding delivery status: We would appreciate if you could check your tracking number by searching through your My Page or the email we send. Please check your tracking number via your My Page or email.

M-IRROR SALON : 560 Pensacola St. #3 Honolulu, HI 96814
Salon By Yoo : 1600 Kapiolani Blvd. Honolulu, Hawaii 96814
OAK MONSARRAT SALON: 3045 Monsarrat Avenue, Ste. 3, Honolulu, Hawaii 96815OAK
MONSARRAT SALON: 3045 Monsarrat Avenue, Ste. 3, Honolulu, Hawaii 96815

Inquiries are accepted through our inquiry form. We will respond within 5 business days (excluding weekends and holidays).
Regarding inquiries about EC services and delivery, our retail stores cannot provide answers. Please contact us through our inquiry form.

By applying a special coating with lubricity to the surface and making it smooth at the nano level, we significantly reduce contact friction and gently style your hair.

We have a video on the product detail page for the applicable item. Also, when you purchase the relevant product, an instruction sheet about how to replace the replacement blades is included. We hope this will be helpful for your reference.

Currently, we do not offer this service. We appreciate your understanding and cooperation.

You can cancel from within your My Page.

If your registration information is incomplete, we will contact you via email for confirmation. We would appreciate if you could check your email, including your spam folder. If you cannot find the confirmation email, please contact us through our inquiry form.